CAM ISSUES - Feedback, Voting, Mobile!

[Hornylady9]

The only reason I knew about Sunny's pic missing is cause Moochie told me about it. Last night when I clicked the 2nd page of the "S" models it went back to the 1st page of the archives.

Now this evening Sunny's pic is back. Not sure what happen.

[WalterB]

Had a Mobile log into Payton's show yesterday with no User name. There didn't appear to be a space or any character at all in front of the "(Mobile)". He didn't cause any problems, but I have the IP in case Vicky needs it.

[stickyvicky]

Thanks for letting me know... it's not supposed to happen, not sure why it is... but i'm not gonna spend time and money fixing this current system because we are about the go to the new system. it's actually ready, but I don't want to do the switchover till we get from Europe. We will be gone for 2 weeks, and murphy's law is, if something will go wrong, it will be while we are at trade shows in europe, in a different time zone and will hardly any internet, lol... you know how that goes! So we will test and go to the new system that doesn't use flash, after we get back.... so sometime near the end of september...

[WalterB]

Had a mobile member come in tonite with no user name; no dot, no space, nothing. I quick went to the members list, but saw no blank lines. He said Hi, but apparently logged out quickly and didn't come back. I watched the mobile list, but never saw anything odd, and no more posts in the chat.

I mention it because it's the second occurrence in a week.

[stickyvicky]

Super weird, I will ask JC about it.

[WalterB]

Minor problem, to be sure, but the Smiley icon in the cam room seems to have stopped working. The others seem fine. It's just the smiley. A lot of folks use it, so I thought I'd mention it.

[stickyvicky]

I spoke to JC but we are so close to installing the new version it doesn't make sense to fix the old version at this point.

[WalterB]

Sounds good to me.

[stickyvicky]

U guys can help me test when I get home, I think we will test on Thursday morning when there are no shows on.

[Kirstie]

Just came here to rant!
As you guys may know, I recently rejoined. I haven't been to any shows recently so I thought I'd stop by today to Kendra James' show.

On mobile, the feed works perfectly (maybe because I'm on my 4G) and the chat box is normal, and on its own, it literally zooms in and makes the font as big as it can go so it's impossible to read, but I can make it down to the chat box to type...but can't see anything.

And on my laptop on her feed, it says there's nobody online right now or whatever and no feed. And the chat box goes off of the screen, and there's no way to resize it, and the bar to type is out of view. Refreshing and clicking things off does nothing.

I knew when I rejoined, I'd have 1,000 issues again...please help... It's not fair. :(

And before anyone asks, yes, my internet still sucks. It downloads at 1mb/second (not even that sometimes). Just got a ps4 and the game has been downloading for almost a week now and still has a day left. :| I hate my life. Lol.

And it made me reinstall flash, so my flash should be good to go too, so it shouldn't be that.

[WalterB]

If your internet is that bad, that might be part of the problem.

[stickyvicky]

I have never heard of anyone having so many issues... Kirstie how about this we arrange a time when you are home alone and I will call you.

Just tell me in advance what browser you are going to use and I will send you instructions ahead of time how to clear your cache and we can go through it together starting with a fresh boot, fresh modem restart and fresh login to one of the sites.

[Kirstie]

Walt went through with me and tried to help out the best he could! I don't know what the deal is with the mobile. I most likely won't ever watch on mobile anyway, unless my internet isn't working.
I was on Firefox and the feed would not pop up.
I tried Chrome and everything worked...nothing weird with the char. But every time I'd go to the chat page, it kept making me allow flash and wouldn't remember the decision.
I also tried internet explorer and gave me no issues with the feed or the chat box, so maybe it's just Firefox?

We could talk sometime, Vicky, sure...I work night shift though, and I sleep way too much, even more than I should... Lol. So it might be hard to get me on the phone. :o I can keep trying the shows on those browsers and see if anything changes... And I'm almost always never alone...my mom is always here. Lol.

[Andrew35]

Not sure what speeds your provider offers but if your supposed to be getting a certain speed and your not getting that it may be something that your internet provider needs to look into for you why you aren't getting the speed that your supposed to be getting.

[Hornylady9]

Not sure where to put this but I am going to put it here!
On Chellie's Friday show near the end there was no sound right in the middle of her talking and she was just sitting there looking at us. But on the archive there is a noise when it happens. I did not get that noise during the show. I would like to know if anyone heard that noise during the show? All I had was silence.
I have not seen it happen again in any shows I have been in.

[stickyvicky]

Very strange never heard of that? let me know if it happens again? We are so close to launching the new system we are testing today!

[WalterB]

Hey, Vicky. I just had a thought (Gee, imagine that, lol.)

At least a few members, when they show up as mobile, are actually on their computer. Then they have problems (sometimes,) and we have a (small) problem helping them.

I think I fingered out how/why they're showing up as mobile. When a member uses Chrome, they get a notice page regarding Flash. Then, there is a click box that says, "Open HTML Chat." My guess is they're clicking that without really realizing what it means. Yes, you explain it in the infobox, but I wonder how many new folks really read that.

I guess it doesn't really matter, especially since Flash is going away and a new cam room is on the horizon. But, when someone is shown as mobile and are having problems, maybe the moderators should ask which browser they are using, and what unit they are on, computer or mobile device. Then they can better help the members. The only real problem I see here is that even when the members complain about a problem, and even when the mods ask the questions, it is near impossible to get the members to answer. I don't know what the problem is, but people will complain but won't answer your questions when you try to help them. We also have a problem with other members chiming in with suggestions. To me, this only makes it harder to help. Having 4 or 5 people making different suggestions do not help. I personally have no problem making the comment, "Members, thanks for trying to help, but please let me handle it. Too many suggestions simply cloud the water."

This is probably the main reason that I wish we still had the whisper function. I really believe that the whisper function served a good purpose. The reason we stopped it is that the members were abusing it by harassing our female members. We had had the ability for everyone to whisper to everyone else, and now it's only one way. I feel that makes it almost useless. I can send a message to the model or to a member, but can't get an answer. I really would like to see two-way. I really feel it would be a great help to me as a moderator.

I know nothing about programming, but I'd really like to ask you to think of this for the new cam room. Is it at all possible to come up with a way to require an access code for the whisper function? Here's what I'm thinking. A simple code box. The moderator would select the whisper function. A code box would pop up for the moderator to enter a 4-digit code that he selects. He then types his whisper comment to the member, including the 4-digit code. The member enters that code into a box that pops up. The numbers agree and the two whisper back and forth. When they are done, the moderator clicks a "Close Whisper" box and the member can no longer whisper.

Just a thought.

[danamend]

Hopefully the new cam rooms will be ready soon. When I use Firefox & go into a room, the chat box takes up half the screen & covers the other screens which are all in the upper left corner, plus there is no audio or video & chat isn't current. When I use Chrome, I go through the steps to allow Flash. Sometimes I get sent to the room, other times I get sent to the mobile entry.

[WalterB]

In Chrome, after activating Flash, do you refresh/reload the page, Dan? You have to do that to actually activate Flash. Then you should use your cam room shortcut to get there. You shouldn't be "redirected" anywhere.

[stickyvicky]

Yeah I have zero issues in Flash, except that I have to "allow" it each time... just a nuisance but it works.

We are testing the new system again today....